Bike Safe Macs Company Shipping and Delivery Policy

Thank you for choosing Bike Safe Macs Company. We are dedicated to providing you with a seamless and efficient shipping and delivery experience. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of products purchased from us. By making a purchase, you agree to the terms outlined below.

Shipping Information

  1. Processing Time: Orders are typically processed within 1 business day from the date of purchase. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
  2. Shipping Methods: We offer several shipping options, including standard, expedited, and express delivery. The available options and associated costs will be displayed at checkout.
  3. Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the progress of your shipment.

Delivery Time

  1. Estimated Delivery Time: The estimated delivery time depends on the shipping method selected and the destination. Standard delivery usually takes between 4 business days, while expedited and express options may offer faster delivery times.
  2. Delays: While we strive to ensure timely delivery, please understand that delays can occur due to factors beyond our control, such as weather conditions, customs procedures, or carrier delays.

Shipping Costs

  1. Shipping Fees: Shipping fees are calculated based on the selected shipping method, the destination, and the weight/size of the products in your order. The applicable shipping fees will be displayed during the checkout process.
  2. Customs and Duties: For international orders, customs duties, taxes, and fees may apply upon entry into the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

Delivery Address

  1. Accurate Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for undeliverable shipments due to incorrect or incomplete addresses.
  2. Address Changes: If you need to make changes to the delivery address after placing your order, please contact our Customer Service team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

Shipping Restrictions

  1. Location: We currently offer shipping to All of UAE. If your location is not listed, please contact our Customer Service team for assistance.
  2. P.O. Boxes: We are unable to ship to P.O. boxes. Please provide a valid street address for delivery.

Contact Us

If you have any questions or need assistance with your order’s shipping and delivery, please contact our Customer Service team at info@bikesafemacs.com